Comments on: Online Reputation Management: Finding Positive Mentions http://karrakinteractive.com/online-reputation-management-finding-positive-mentions/ Mon, 10 May 2010 22:47:28 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Lauren Vargas http://karrakinteractive.com/online-reputation-management-finding-positive-mentions/comment-page-1/#comment-2114 Lauren Vargas Tue, 01 Dec 2009 21:15:52 +0000 http://karrakinteractive.com/?p=248#comment-2114 Positive mentions may be a more comfortable area for organizations to approach first, but we cannot forget about negative mentions. Not because these mentions should be pushed down. Rather, look at the negative mentions as an opportunity to receive feedback, trade perspectives, open a dialog and turn the negative commenter into a positive evangelist for your company. Online reputation management is about finding and seizing opportunity. Thank you for including us in your list of monitoring/listening tools. Lauren Vargas Community Manager at Radian6 @VargasL Positive mentions may be a more comfortable area for organizations to approach first, but we cannot forget about negative mentions. Not because these mentions should be pushed down. Rather, look at the negative mentions as an opportunity to receive feedback, trade perspectives, open a dialog and turn the negative commenter into a positive evangelist for your company. Online reputation management is about finding and seizing opportunity. Thank you for including us in your list of monitoring/listening tools.

Lauren Vargas
Community Manager at Radian6
@VargasL

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